Put it in writing. Take it down.

Retract is a social media takedown service run like a filing bureau. We match the harm to the platform's own rule, assemble the evidence in the order a reviewer expects it, and submit through the official channel. When the first answer is wrong, we work the appeal. No report bots, no guaranteed bans, and a straight assessment before any money moves.

First read is free and confidential. A codename is fine.

  • official channels only
  • zero report bots
  • written quote first

§ 01 · What we file

Six kinds of harm.
Six ways down.

Nearly every mess online maps to a rule the platform already wrote. Our job is picking the right one and proving your case in the reviewer's own language.

Impersonation & clones

route · impersonation form

Someone wearing your name, your face or your company's logo. Filed under the impersonation policy with identity or trademark proof attached, aimed at the whole account, not one post.

Defamation & smears

route · legal notice + de-index

Fabricated accusations, fake reviews, paid hit pieces. Policy reports where they apply, legal-notice removals where a genuine basis exists, and search de-indexing to stop the spread.

Leaked & private mediapriority

filed first, every time

Intimate images posted without consent, doxxing, private documents in the wild. These skip the queue: NCII and privacy routes first, hash-matching where the platform supports it so re-uploads die on arrival.

Harassment campaigns

route · pattern report

Threats, hate and pile-ons that arrive faster than you can screenshot them. We assemble the scattered incidents into one dated pattern report a reviewer can actually act on.

Stolen work

route · DMCA / IP portal

Your photos, videos or course resold under someone else's handle. DMCA and platform IP claims with ownership proof, plus follow-up if a counter-notice appears.

Stuck in Google

route · search de-index

When the source page won't move, we pursue Google's legal and personal-information removal routes so the result stops appearing next to your name.

Open the full docket

Live at the counter

One slip.
Four boxes to tick.

Every matter becomes a slip like this one: a reference number, the exact rule we're citing, the exhibits, and the boxes we tick in order. You can ask where your slip is at any hour and get a real answer.

  • Platforms with live filing routes10
  • Report bots on the payroll0
  • People who own your case file1
  • Price of the first assessment$0

Official notice Re: what this service actually is No. RTC-00

A social media takedown service prepares the proof that a post, profile or account breaks a platform's published rules — or the law — and files it through the platform's official reporting and legal channels. That is the entire job. Anyone selling guaranteed bans or bot-powered mass reports is selling the part that doesn't work.

10platforms on the register
0report bots, ever
1owner per case file
$0for the first read

§ 02 · The route

From your links
to a closed file

Four stations, each one documented. The long version, with what happens at every desk, lives on the process page.

Hand over the links

Telegram or WhatsApp, whatever you have — URLs, screenshots, half a story. We sort it.

Check the rulebook

We name the exact policy line or legal basis that was crossed. If none was, you hear that instead.

File the pack

Evidence indexed, identity proven, submitted through the platform's own channel with the reference logged.

Work the appeal

A wrong first answer isn't the end. We add exhibits and refile until the routes are genuinely spent.

Read the whole route

§ 03 · Standing refusals

Things we decline in writing

Half this industry sells volume: bot reports, rented outrage, "guaranteed" bans. Volume is exactly what reviewers are trained to ignore. We sell the other thing — a case that reads well.

  • Real violations, documented, or we don't file.
  • Your name stays off the paperwork wherever policy allows.
  • If the odds are bad, you hear it at intake — free.
For the record: a takedown request is a legal-adjacent document. Filing it with fake evidence or spam pressure can rebound on the person who ordered it. That's why our answer to all four is a permanent no.
Notice of refusalform R-0 · permanent
  1. Guaranteed bans, any platform, any priceThe platform decides. Full stop. A guarantee is a tell, not a feature.
  2. Mass-report bots and "report armies"Against every platform's rules — and statistically useless.
  3. Hacking, phishing or "account recovery" tricksIllegal. Also the fastest way to sink your own legitimate case.
  4. Filing against content that breaks no ruleWe're not a censorship button. No violation, no filing.

Put it on our desk today.

Send the links and two sentences of context. You'll get back the policy we'd cite, the realistic odds, and a written quote — then you decide.

§ 04 · Asked at the counter

Six questions,
six straight answers

What does a social media takedown service do?

It prepares the proof that a post, profile or account breaks a platform's published rules or the law, files that proof through the platform's official reporting and legal channels, and manages the review and any appeal. Retract does not use report bots and does not guarantee bans — no honest service can.

Can you promise a removal or a ban?

No. The decision always belongs to the platform. What a serious service controls is the quality of the filing: the correct policy citation, evidence a reviewer can verify, and an appeal submitted on time. Treat anyone who promises a ban as a warning sign, not an option.

Do you mass-report or use bots?

Never. Coordinated fake reporting violates every major platform's rules, rarely produces removals, and can put the person who ordered it at risk. One documented, correctly routed report outperforms a thousand empty ones.

Which platforms can you file on?

Instagram, TikTok, X (Twitter), YouTube, Facebook, Telegram, WhatsApp, Snapchat and Reddit, plus Google Search de-indexing where the content qualifies under Google's legal or personal-information policies. If your platform publishes an official route, we can usually file it — ask.

How long does a takedown take?

Clear-cut matters such as impersonation or leaked private media can resolve in days. Defamation and legal-basis filings usually take weeks and may need one or two appeal rounds. You get a realistic timeline in the free first assessment, before you pay anything.

What does it cost?

Pricing is per matter and depends on the platform, the number of items and the urgency. Single filings start around $129, and you always receive an exact written quote before committing. The full rate card is on the pricing page.

More answers